Refund / Cancellation Policy

This policy describes how Astro Sanket handles cancellation and refund requests for one-time digital purchases in INR (Today, This Week, Love, You + Someone, Your Month, and Complete). There is no physical product and no subscription in the current product.

This page describes our intended practice. It is not legal advice and does not invent a mandatory cooling-off period.

1. Cancellation before payment

Close Razorpay Checkout any time before you complete payment. If payment is not completed, paid access is not unlocked.

2. After a successful payment

When our server has verified the payment, digital access is treated as delivered in this browser (or recorded, for products whose extra reading screens are not live yet). Instantly delivered digital unlocks are generally non-refundable. We do not offer automatic or “instant” refunds.

3. Failed, incomplete, or duplicate charges

If you were charged but access did not appear, or you believe you were charged twice, email us with the date, amount, product name, and Razorpay payment or order reference. We will review in good faith. A failed checkout does not unlock paid content.

4. Clearing cookies or changing devices

Access follows the anonymous ID in this browser. If you clear cookies or switch devices, we may not be able to restore access automatically. That is not, by itself, a refund.

5. How to request help

For payment or refund questions, contact kreativebyte.team@gmail.com. Include the date, a payment reference if you have one, and a short description. Do not send OTPs, passwords, or full card numbers.

Last updated: August 2026